Refund & Return Policy

We want you to be satisfied with your purchase.

Because our products are made or prepared specifically after each order is placed, all sales are considered final unless an item arrives damaged, defective, or you receive the wrong item.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can review your request.

If your claim is approved, we will provide a replacement or refund at no additional cost.

Order Changes & Cancellations

Orders may only be canceled or changed within 24 hours of purchase. After production has begun, orders cannot be canceled or modified.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

If you have any questions regarding returns or refunds, please contact our support team.